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privacy policy

Privacy Policy

At Easy Tour Nepal, we respect and value your privacy. We are committed to protecting the personal information you share with us and ensuring that your travel experience is both safe and enjoyable. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make bookings, or communicate with us.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

When you interact with Easy Tour Nepal, we may collect the following types of information:

a) Personal Information

  • Full name, nationality, passport details, and date of birth.

  • Contact details, including email address, phone number, and address.

  • Payment and billing information (processed securely via trusted platforms).

b) Travel Information

  • Tour preferences, accommodation choices, and activity interests.

  • Special requirements such as dietary needs, health conditions, or mobility restrictions.

c) Website & Technical Data

  • IP address, browser type, and device information when using our website.

  • Cookies and browsing behavior to help us improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process bookings and provide the services you request.

  • Communicate with you regarding reservations, payments, or travel updates.

  • Personalize tours to match your needs and preferences.

  • Improve our website and services based on user behavior and feedback.

  • Ensure safety and compliance with travel regulations and local laws.

  • Send updates and promotions (only with your consent – you may opt out anytime).

3. Sharing of Information

We respect your privacy and never sell your personal data. However, we may share information in the following cases:

  • Service Providers: Hotels, transport companies, and activity operators may require traveler details to provide services.

  • Legal Requirements: If required by law, regulation, or government request.

  • Business Operations: In case of partnerships or collaborations that enhance our service delivery.

All third parties we work with are expected to protect your data with the same care as we do.

4. Data Security

We take strong measures to ensure the safety of your data:

  • Use of secure payment gateways for financial transactions.

  • Restricted access to sensitive information within our company.

  • Regular monitoring to prevent unauthorized access or breaches.

While we use industry-standard security measures, please note that no system is 100% secure.

5. Cookies Policy

Our website uses cookies to improve your browsing experience:

  • Cookies help us remember your preferences (e.g., language, region).

  • They allow us to analyze website traffic and improve services.

  • You can disable cookies in your browser settings, but some site features may not function properly.

6. Data Retention

  • We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

  • After this period, your data will be securely deleted or anonymized.

7. Your Rights

As a traveler, you have the right to:

  • Access your information – request a copy of the personal data we hold.

  • Correct inaccuracies – update or correct your personal details.

  • Request deletion – ask us to delete your information, where legally permissible.

  • Opt-out – unsubscribe from promotional emails and newsletters at any time.

Requests regarding your data can be sent directly to us via email.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., partner agencies or hotels). Please note:

  • We are not responsible for the privacy practices of other sites.

  • We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Easy Tour Nepal does not knowingly collect personal data from children under the age of 16 without parental consent. If we discover that a child’s information has been provided without authorization, we will delete it immediately.

10. International Travelers

As an operator welcoming global tourists, your personal data may be processed in Nepal and other countries where our service providers operate. By booking with us, you consent to this data transfer, subject to applicable privacy protections.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Updates will be published on our website with the revised effective date.

We are committed to resolving your concerns and protecting your privacy.